At Cutesnows, we are committed to delivering your orders quickly, securely, and reliably. This Shipping Policy explains how we handle order processing, delivery timelines, shipping costs, and tracking so you know exactly what to expect.

1. Handling Time

  • Processing Time: Orders are typically processed within 1–2 business days (Monday–Friday). During this time, we carefully prepare your items for shipment to ensure accuracy and safe packaging.
  • Order Cut-Off Time: Orders placed after 05:00 PM Eastern Standard Time (New York) will be processed on the next business day.

2. Shipping & Delivery Time

  • Transit Time: Once shipped, orders are usually delivered within 3–7 business days (Monday–Friday), depending on your location within the United States.
  • Total Delivery Time: From the moment you place your order, you can expect delivery within 4–9 business days, including both processing and transit.

3. Shipping Costs

  • Free Shipping: We offer free shipping on all orders within the United States.
  • No Hidden Fees: There are no additional handling charges or unexpected costs at checkout.

4. Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number and a link to monitor your package. This allows you to follow your shipment’s progress and know when to expect delivery.

5. Shipping Restrictions

  • Shipping Area: Currently, we only ship within the United States. International shipping is not available at this time.
  • Delivery Responsibility: Cutesnows is responsible for your order until it is successfully delivered to the shipping address provided. Once a package is marked as “delivered” by the carrier, responsibility transfers to the customer.

6. Delivery Issues

If you experience delivery problems such as delays, lost packages, or incorrect tracking updates, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

For returns or exchanges related to shipping issues, please review our Returns & Refunds Policy.